Frequently Asked Questions

The short answer is: Yes!

Our website is secured by a SSL certificate. After checkout you will be redirected to our trusted payment processor mollie.

The payment methodes we accept are:

• iDeal
• Creditcard (Visa, MasterCard, American Express, Maestro, PostePay, Cartes Bancaires)
• Apple Pay
• Bancontact
• SOFORT Banking
• Giropay
• Przelewy24
• KBC/CBC Payment Button
• Belfius Direct Net
• EPS

You get acces to the map immediately after your payment. You can view the map at any time from your computer, laptop, tablet or phone via My Account and My Maps.

If you have any problems accessing the map you can always contact our 24/7 support via the chat in the lower corner.

You get acces to the coordinates immediately after your payment. You can download them on the "Thank you" page, you get them in your e-mail after a few minutes and you can access them under My Account.

The coordinates are presented inside a .txt file. You can copy and paste those numbers to your navigation app of your choice.

If you have any problems accessing the coordinates you can always contact our 24/7 support via the chat in the lower corner.

You get acces to the map immediately after your payment. You can view the map at any time from your computer, laptop, tablet or phone via My Account and My Maps.

Our maps are presented in a intuitive map where you can easily find your location and search and navigate to the abandoned locations with Google Maps or Apple Maps. You also have the option to view and copy the coordinates directly to use in your cars navigation system.

How does the map look? This depends on the region but this is a example for Belgium.

If you have any problems accessing the map you can always contact our 24/7 support via the chat in the lower corner.

You get acces to the coordinates immediately after your payment. You can download them on the "Thank you" page, you get them in your e-mail after a few minutes and you can access them under My Account.

The coordinates are presented inside a .txt file. You can copy and paste those numbers to your navigation app of your choice.

A coordinate file looks like this:

Navigation can be done like this:

If you have any problems accessing the coordinates you can always contact our 24/7 support via the chat in the lower corner.

Yes please!

To make our exploring database even bigger than it already is we want to collaborate with you.

Do you have a location that is not already in our database? Fill in the form on the location swap page and you will receive a free location of your choice.

Please let us know if a location is not accessible because it has been renovated or has been demolished. Let us know via the chat with some foto proof and we will exchange a new location with you (of your choice).

Unfortunately with every other reason than those we can not give you a new location.

Urbex Direct has been created for explorers by explorers. We have multiple years of international urban exploring experience and want to share our knowledge with like minded people.

Urbex Direct is a registered company with the Chamber of Commerce in The Netherlands and the tax authorities.

Depends. You can view and take pictures of an urban exploring location from the public road without getting permission. If you want to enter a location we recommend you to get permission from the owner. We don't provide this information most of the times.

Nice to meet you! Please contact us via the chat in the lower corner with proof and we are glad to contact our recent explorers that they should not visit your location because it is not abandoned.

Yes!

We have almost all locations, please give us the details of it (name, pictures, url from other location exchanges and or videos).